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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaye Walker

Kaye Walker

September 5, 2025

5  out of  5
rating by Kaye Walker
"Essentially, I was going to consider changing companies for insurance again. However, thanks to the professionalism of Mia Tearpak, I've decided to stay with State Farm. She has always exhibited great customer service skills. She follows through on all issues, resolves any discrepancies when possible. Her attitude presents with genuine concern and caring for the customer. Im am very pleased with how she makes me feel as though I'm important even if we only speak on the phone. She gets high kudos from me."
We responded:
"Thank you"
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Bobbi Jo Brooks

September 5, 2025

5  out of  5
rating by Bobbi Jo Brooks
"Mia is my agent and helped me get my business insurance set up with ease as well as always answers any questions I have."
We responded:
"Thank you for trusting my office and Mia to take care of your insurance needs."
Profile photo of Jamey Dukes

Jamey Dukes

September 5, 2025

5  out of  5
rating by Jamey Dukes
"Mia has been great and great to work with."
We responded:
"Thanks Jamey, we love working with you to."
Profile photo of Mandy Broome (Three Oaks)

Mandy Broome (Three Oaks)

September 4, 2025

5  out of  5
rating by Mandy Broome (Three Oaks)
"We love doing business with K.C. Willey State Farm! Mia is always so incredibly helpful- she always provides wonderful customer service!"
We responded:
"From me and Mia, thanks."
Profile photo of Kursten Payne

Kursten Payne

September 4, 2025

5  out of  5
rating by Kursten Payne
"Love Mia! She has been amazing and always helps us out when we have questions. Thank you Mia! Keep doing great things! <3"
We responded:
"Thank you very much Mrs. Payne. Mia is pretty awesome."
Profile photo of Christy Ware-Payne

Christy Ware-Payne

September 4, 2025

5  out of  5
rating by Christy Ware-Payne
"We love Mia and working with her. Anytime we have questions or need an explanation, she is happy to help."
We responded:
"Thank you, we appreciate you."
Profile photo of Pamela Massingill

Pamela Massingill

September 3, 2025

5  out of  5
rating by Pamela Massingill
"Mia is an excellent agent go see her !!"
We responded:
"Hey Pam, thank you for the kind words for Mia, we appreciate you."
Profile photo of J Jones

J Jones

August 16, 2025

5  out of  5
rating by J Jones
"Mia made switching our insurance super easy and smooth! Couldn’t ask for a better customer service experience!!"
We responded:
"Thanks so much. "
Profile photo of Tracey Klarner

Tracey Klarner

July 30, 2025

5  out of  5
rating by Tracey Klarner
"I have been with State Farm since I first began driving and I have had a lot happening but Miss Mia has been the best. Love y’all."
We responded:
"Thanks Tracey, we love taking care of you.🎉"
Profile photo of Jasmin Moss

Jasmin Moss

July 22, 2025

5  out of  5
rating by Jasmin Moss
"Mia is the absolute BEST!"
We responded:
"Thanks Jasmin, glad she and my office get to help take care of your insurance needs."
Profile photo of Tanise Neu

Tanise Neu

July 22, 2025

5  out of  5
rating by Tanise Neu
"Mia has been a joy to work with"
We responded:
"Thanks Tanise, I know Mia very much enjoys working with you to."
Profile photo of Kathy Sackett

Kathy Sackett

July 21, 2025

5  out of  5
rating by Kathy Sackett
"I want to give 5 stars for my experience at the K.C. Willey Agency for State Farm in Dalton, GA. Hilda was friendly, extremely helpful and very professional. She looked for ways to save me money on two policies and I could not be more satisfied with her service! I highly recommend!"
We responded:
"Kathy, thank you! I am glad we were able to help and we appreciate you letting us handle your insurance needs."
Profile photo of Donny Myers

Donny Myers

June 28, 2025

5  out of  5
rating by Donny Myers
"I work with insurance companies every day in the RV / Camper business and recently worked with Mia at the K.C. Willey State Farm office and she was excellent to work with! She sent the documents I needed promptly and was a pleasure to work with. I highly recommend this State Farm office!"
We responded:
"Donny, thank you. Glad we were able to handle everything quickly."
Profile photo of Jason Dimmlich

Jason Dimmlich

May 23, 2025

5  out of  5
rating by Jason Dimmlich
"Mia has been an absolute pleasure and made this experience great. I have three daughters and always I’m in need of something. She has made my life and State Farm‘s a lot easier!!! I would highly recommend"
We responded:
"Jason, thanks so much. Mia is awesome and she and I appreciate the opportunity to handle your insurance needs."
Profile photo of Shannon Rose Badger

Shannon Rose Badger

March 27, 2025

5  out of  5
rating by Shannon Rose Badger
"Mia was so lovely to work with! Highly recommend getting insured through our local State Farm agency!"
We responded:
"Thank you Shannon, we appreciate your business."
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Jim Baird

March 26, 2025

5  out of  5
rating by Jim Baird
"A great helper. Answered all my questions, reviewed related policies and updated them for me."
We responded:
"Jim, thank you for the kind words, we appreciate your business."
Profile photo of Melinda Weeks

Melinda Weeks

January 20, 2025

5  out of  5
rating by Melinda Weeks
"Mia was so very professional and knowledgeable about the car and homeowners insurance I needed. Great customer service! So very appreciative of the service I received from Mia! I got 4 different quotes and Mia by far was the most helpful. One agency in town I called twice with no response back yet. I chose State Farm because of price but most of all for Mia’s help!"
We responded:
"Thank you for the kind words Melinda. We appreciate your business."
Profile photo of Mr & Mrs Quarles

Mr & Mrs Quarles

November 4, 2024

5  out of  5
rating by Mr & Mrs Quarles
"Mia was amazing! Quick and polite. Love my state farm office!"
We responded:
"Mia is awesome, thanks for letting our office take care of your family’s insurance needs."
Profile photo of Shane Calhoun

Shane Calhoun

October 25, 2024

5  out of  5
rating by Shane Calhoun
"This place has really great customer service. Their team is great at what they do. They really try to get you the best rates so if you’re on the fence, let them be your insurance agency. Thank you so much Mia!"
We responded:
"Shane, we really appreciate the kind words. Mia is really great. "
Profile photo of Yvette Cochran

Yvette Cochran

April 19, 2024

4  out of  5
rating by Yvette Cochran
"Mia was very helpful and accomplished all that I needed!"
We responded:
"Mia is great, glad we could take care of you Mrs Cochran."
Profile photo of Martha Chastain

Martha Chastain

April 15, 2024

5  out of  5
rating by Martha Chastain
"Mia assisted us on our payment and she did an awesome job! She was very professional as well as being knowledgeable regarding our account. Could not have asked for anyone better!"
We responded:
"Thank you Mrs Chastain, so glad we could take care of you. "
Profile photo of Denesha Searels

Denesha Searels

April 13, 2024

5  out of  5
rating by Denesha Searels
"Mia gets the job done! Never had any problems out of this place. Quick to respond and they are always helpful"
We responded:
"Denesha, thank you so much. We appreciate you."
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elmer posick

August 8, 2023

5  out of  5
rating by elmer posick
"I had questions regarding payment through my online bill pay. Mia was able to quickly give me the information I needed to resolve all of my questions. She listened very well and was both curtious and efficient. Elmer Posick"
We responded:
"Thanks Elmer. We’re lucky to have her!"
Profile photo of Stephani Womack

Stephani Womack

February 10, 2023

5  out of  5
rating by Stephani Womack
"Mia worked tirelessly to resolve an issue with two separate claims that happened on the same day (Christmas)! She was in constant communication and didn’t let it go until everything was settled. I don’t know what I would have done without her!"
We responded:
"Thanks so much for this Stephani! "
Profile photo of Kim Haynes

Kim Haynes

January 29, 2023

5  out of  5
rating by Kim Haynes
"Another pleased customer of K.C. Willey state farm. I needed homeowners insurance added to my current plan and they all were eager to help me get the best rates and coverage. Thank you"
We responded:
"Appreciate this Kim!"